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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- an operating system wasn't found try disconnecting any drive...

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05-05-2025 07:20 AM
@ddadafaffagagga, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like your HP notebook is having trouble finding the operating system. Here are some steps you can try to resolve this issue:
Check Boot Order in BIOS:
- Restart your laptop and press the F10 key repeatedly to enter the BIOS setup utility.
- Navigate to the Boot Options or Boot Order.
- Ensure your hard drive or SSD is listed as the first boot device.
- Save and exit BIOS (usually F10 to save changes).
Perform a Hard Drive Test:
- Restart your laptop and press the F2 key repeatedly to open the HP Hardware Diagnostics menu.
- Select System Tests > Hard Drive Test.
- If the test fails, your hard drive may need to be replaced.
Use Automatic Repair:
- Create a Windows bootable USB using another computer (you can download the Windows Media Creation Tool from Microsoft's website).
- Boot your HP notebook from the USB: Insert the bootable USB drive, restart, and press F9 to access the Boot Menu. Select the USB drive as the boot device.
- Choose Repair your computer > Troubleshoot > Advanced options > Startup Repair.
Rebuild Boot Configuration:
- From the same Windows recovery USB, open Command Prompt (from Advanced Options).
- Type the following commands:
bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd
- Restart your PC and check if it boots normally.
Reinstall Windows (if all else fails):
- Boot from the Windows USB drive.
- Select Install Now, choose Custom Installation, and follow the on-screen instructions.
- If the installation fails to detect your hard drive, the drive may be corrupted and need replacement
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support