auto shutdown laptop in 30 minutes

[santos25]

my hp laptop shutdown in every 30 min and doesn't restart itself.. i had already changed windos ,cmos battery,cooler fan but still the same problem.. plz tell me solution..

[IT_WinSec]

Hello @santos25

Welcome to the HP Support forum.

How often did this happen ? When did it start ? Any change from your side around the time the problem started ?

** If your PC shuts off with a warning from Windows (some message on screen), then this is software issue and is connected to Windows (e.g. Windows Update) , some 3rd party software (good or bad).

** If the PC shuts down without any warning, it could be hardware issue.

Please, check this article for reasons for the PC to turn off unexpectedly - could be motherboard, battery, overheating, etc....

>> http://www.computerhope.com/issues/ch000689.htm

>> https://support.hp.com/us-en/document/c01657439

Follow the instructions in the articles. Also download and run the free Speccy to check the hardware's temperature > http://www.piriform.com/speccy

 Please, perform some basic hardware checks

1. Please, shutdown the computer using the power button

2. Power it on.

2.1 As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).

This should open a HP Startup Menu

3. Choose F2 to open System Diagnostics. Follow the on-screen instructions to perform System Test >> Quick test.

This will check major hardware componets for issue (do it just in case) . Here is more info >> https://www.youtube.com/watch?v=6JXUp43ahHA

If there are no system checks/no quick tests, perform HDD and RAM check.

If there is a Component tests, you may also test the Motherboard and battery

Let me know the test results.

Use Event Viewer in Windows and check for any issues around the time the computer shuts down

Open Event Viewer, go to Windows logs.

Check Application logs

Check System logs.

Here are details >> https://www.howtogeek.com/school/using-windows-admin-tools-like-a-pro/lesson3/

Please, let me know the results from Speccy (temp), how is your battery performing and provide an update about the Windows Event Viewer...