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‎03-04-2019 11:51 AM

HP Recommended
Product: envy x360
Operating System: Microsoft Windows 10 (64-bit)

Recently i switched to windows insider preview, everyting is good but i have an issues with file manager freezes when i rename or trying to open a file with other app, also error with night light, and some settings are crashing so finally i decided to get back to retail stable version of windows 10, can some one help me how can go to retail version in details

 

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-04-2019 12:31 PM

HP Recommended

@Anish32 

 

Please use the following instructions to create bootable media:

  

         https://www.microsoft.com/en-us/software-download/windows10


The tool will allow you to make a bootable installation media (USB/DVD) and you can use installation media to install.

During the installation process if you are asked to enter a product key, check the 'Skip' box and W10 will install and then automatically activate once you are connected to the internet using the key embedded in BIOS of your machine.


And also note: tick option to keep all user files and programs.

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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1 REPLY 1

‎03-04-2019 12:31 PM

HP Recommended

@Anish32 

 

Please use the following instructions to create bootable media:

  

         https://www.microsoft.com/en-us/software-download/windows10


The tool will allow you to make a bootable installation media (USB/DVD) and you can use installation media to install.

During the installation process if you are asked to enter a product key, check the 'Skip' box and W10 will install and then automatically activate once you are connected to the internet using the key embedded in BIOS of your machine.


And also note: tick option to keep all user files and programs.

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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