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HP Recommended
HP Laptop PC 14s-dr2000
Microsoft Windows 10 (64-bit)

frequent unexpected Blue screen to death, BAD_POOL_CALLER,or  SYSTEM_THREAD_EXCEPTION_NOT_HANDLED,corrupt programs include NETIO.SYS,ntoskrnl.exe,ndis.sys.

Did you met such problems?

Do you have solution?

win10 reinstall,  driver update,  any possible methods have been tried, and  no effect.

1 REPLY 1
HP Recommended

Hi:

 

The only suggestion I can offer would be to run the Windows memory diagnostics test.

 

A faulty memory chip can be the cause of random crashes and freezes.

 

If your PC has a bad memory chip within 10 seconds of running the test, you will get a message in yellow text that states in substance that there is a hardware issue and to contact the PC manufacturer.

 

If you get that message quickly, you can cancel out of running the rest of the test.

 

That is your que to replace the defective memory chip.

 

How To Run Windows Memory Diagnostic Tool In Windows 7/8/10 - YouTube

 

If you have more than one memory chip installed, you will need to remove all but one, and run the memory test on each chip at a time to figure out which one is triggering the message.

 

 

 

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