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Locked

‎10-27-2024 04:48 AM

HP Recommended
Product: battery

the system has detected the storage capacity of the battery stated below to be very low for optimal performance this battery may need to be replaced. primary (internal)Battery (601)

Tags (1)
1 REPLY 1

‎10-30-2024 03:47 AM

HP Recommended

Hi @kasa231,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

Kindly review this document, perform the steps, and see how it goes. 

 

To be able to answer you effectively, we need some information.

 

May I have the exact name and product number of the unit? Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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