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10-21-2019 04:17 AM
hp pavilion 360, i5 8th gen, 8gb ram, 256 gb ssd,
its been a year since i purchased laptop, i'm a moderate user,
my warranty just got over, now my laptop is facing battery issue, suddenly my system is getting off due to low battery, but the indication was like 60% when i put charge it charging from 1%..
how to solve this..
now my battery back up is coming like 4 to 5 hrs..
initially it was around 8 hrs.
Solved! Go to Solution.
Accepted Solutions
10-21-2019 04:15 PM
Batteries wear out over time and hold less and less charge -- although only a year old is unusual to have these problems.
You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport
This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is much less than 100% of the Design Capacity, it is faulty and needs to be replaced.
I am a volunteer and I do not work for, nor represent, HP
10-21-2019 04:15 PM
Batteries wear out over time and hold less and less charge -- although only a year old is unusual to have these problems.
You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport
This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is much less than 100% of the Design Capacity, it is faulty and needs to be replaced.
I am a volunteer and I do not work for, nor represent, HP