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HP Recommended
Example: Pavilion 360
Microsoft Windows 10 (64-bit)

hp pavilion 360, i5 8th gen, 8gb ram, 256 gb ssd, 

its been a year since i purchased laptop, i'm a moderate user,

my warranty just got over, now my laptop is facing battery issue, suddenly my system is getting off  due to low battery, but the indication was like 60% when i put charge it charging from 1%..

 

how to solve this..

now my battery back up is coming like 4 to 5 hrs..

initially it was around 8 hrs.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@jp225b 

Batteries wear out over time and hold less and less charge -- although only a year old is unusual to have these problems.

 

You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport

This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is much less than 100% of the Design Capacity, it is faulty and needs to be replaced.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

1 REPLY 1
HP Recommended

@jp225b 

Batteries wear out over time and hold less and less charge -- although only a year old is unusual to have these problems.

 

You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport

This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is much less than 100% of the Design Capacity, it is faulty and needs to be replaced.



I am a volunteer and I do not work for, nor represent, HP
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