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‎04-01-2024 05:06 PM

HP Recommended
Product: HP Laptop PC 15-dw3000 (1A3Y1AV)

Hi,

I am having HP NB DW314, the battery is not getting charged.

 When I plugged in the adapter the light is blinking orange and turning in to white and so on, but not at all getting charged.

Please help me on how to identify whether i need to replace the battery.

Regards.

Category:
1 REPLY 1

‎04-01-2024 05:27 PM

HP Recommended

Here's a document from HP about battery charging issues:


https://www.hp.com/my-en/shop/tech-takes/post/why-is-my-laptop-battery-not-charging


And Here's a video from HP Support about troubleshooting battery issues:


https://www.youtube.com/watch?v=VCE6cQbzUrI



I am a volunteer and I do not work for, nor represent, HP
Troubleshooting Battery Issues for HP Notebooks with a Removable Battery | HP Computers | HP Support
Troubleshooting Battery Issues for HP Notebooks with a Removable Battery | HP Computers | HP Support
youtube.com/watch?v=VCE6cQbzUrI
Learn how to troubleshoot battery issues for HP notebooks that have a removable battery, like the battery doesn't hold a charge or the notebook won't power on. For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device are available at ...
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