bios 14-dk1xxx

[fred-zero]

HI,

Following a bios update; this year's bios. The following messages indicate that it does not recognize the ssd: “reboot and select proper boot device or insert boot media in selected boot device and press key” and also “Ntldr is missing”.
Unfortunately, the update was performed twice in succession. The first time, I didn't pay any attention until I saw the message above. So I did it again with great care.
The message hadn't disappeared, except that the previous bios had. I'd like to go back to the original bios, the one I bought in 2021.
I can't find the previous bios on your site, perhaps you have them to hand?

[Paul_Tikkanen · Accepted solution]

Hi:

If you open the BIOS update page there will be a Revision History section and if you click to expand that, there will be a list of release notes for all the available previous BIOS updates and below the release notes will be the links to the available previous BIOS download files.

HP 14-dk1000 Laptop PC series Software and Driver Details

[tk_srq]

@fred-zero

Before reverting back to an older version of BIOS, go into F10 BIOS setup -> System Configuration -> Boot Option. If you see Legacy Support disabled, switch it to enabled, save and exit to restart to see if the system boots into Windows.

If your BIOS doesn't have the Legacy Support option, just disregard my suggestion.

[fred-zero]

Thanks you both and have a great year!

[Paul_Tikkanen]

You're very welcome.

You have a great year as well!