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HP Recommended
EliteBook 820 G1
Microsoft Windows 10 (64-bit)

I have just bought this used laptop, as my Envy is too large to carry about.  I need to access the bios, but do not have the password.  I thought about disconnecting the cmos battery, but read somewhere that won't work.

 

Any help would be gratefully received.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Dear Customer,

 

Please contact HP technical support at 866 625 1175 ( for elitebooks) (north America)

They will require the UUID and serial number from the F1 screen and will be sending a file to reset the BIOS password


Or you could also start a chat session using the below link

chat at www.hp.com/go/ispe

 


Hope this helps, for any further queries reply to the post and feel free to join us again

 

**Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

Techtoday

View solution in original post

2 REPLIES 2
HP Recommended

Dear Customer,

 

Please contact HP technical support at 866 625 1175 ( for elitebooks) (north America)

They will require the UUID and serial number from the F1 screen and will be sending a file to reset the BIOS password


Or you could also start a chat session using the below link

chat at www.hp.com/go/ispe

 


Hope this helps, for any further queries reply to the post and feel free to join us again

 

**Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

Techtoday

HP Recommended

Many thanks,  did as you suggest, and now able to configure bios to my every whim!

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