• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-25-2016 04:02 PM

HP Recommended
Product: Hp Envy 17 5th Gen Core i7
Operating System: Microsoft Windows 8.1 (64-bit)
Product Name: Hp Envy 17 5th Gen Core i7
Operating System: Microsoft Windows 8.1 (64bit)

I have a

Hp Envy 17 5th Gen Core i7  I am trying to recover the computer from the bios but I was never given the administrator password.  After 3 attempts I was given the message system disabled i 85590017.  Could I get some hekp please on the correct password to enter.  Thank you for your time and have a nice day.
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-25-2016 04:05 PM

HP Recommended

Hi:

 

Restart the PC, and enter this unlock passcode...

 

30498039

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎12-25-2016 04:05 PM

HP Recommended

Hi:

 

Restart the PC, and enter this unlock passcode...

 

30498039

Was this reply helpful? Yes No

‎12-25-2016 04:07 PM

HP Recommended

No Sir. Invalid password Shows.

Was this reply helpful? Yes No

‎12-25-2016 04:15 PM

HP Recommended

please Help me

Was this reply helpful? Yes No

‎12-25-2016 05:41 PM

HP Recommended

Sorry that code didn't work for you.

 

You'll have to contact HP technical support for the country you live in and see if HP can be of assistance.

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Was this reply helpful? Yes No

‎12-28-2016 12:17 PM

HP Recommended

HI . HP TECH SUPPORT WILL TELL YOU TO ONLY CHANGE THE MOTHERBOARD.YOU BETTER OBRATITSA IN SUPPORT OF THE MANUFACTURER OF THE MOTHERBOARD.I HAVE MY FIRST HP SOLD FOR PARTS 50 EURO...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.