bios chip corrupt

[Festii]

my hp envy laptop Caps lock keeps blinking for 7 times

[Alden4]

Hi @Festii,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The 7-blink Caps Lock error on your HP Envy laptop typically indicates a BIOS corruption or a motherboard issue. Here are the steps you can follow to troubleshoot and resolve it.

Reset the BIOS:

• Perform a hard reset:
  1. Turn off your laptop.
  2. Disconnect any external devices.
  3. Remove the battery (if removable).
  4. Press and hold the power button for 15 seconds to discharge any remaining power.
  5. Reconnect the battery and power adapter, then try turning it on.

Reflash the BIOS:

If the BIOS is corrupted, you may need to reflash it. You can do this through the HP Recovery or BIOS Recovery process.

• Using HP BIOS Recovery:
  1. Create a BIOS recovery USB drive: Download the BIOS version for your model from the HP support website.
  2. Insert the USB drive into the laptop.
  3. Turn off the laptop and then press and hold the Windows + B keys (or Windows + V on some models) while pressing the power button.
  4. Release the power button but keep holding the keys until the BIOS recovery screen appears.
  5. Follow the on-screen instructions to recover the BIOS.

Check for Hardware Issues:

• If the BIOS recovery does not work, there might be an underlying hardware issue. This could involve a damaged motherboard or a failing BIOS chip.
• Diagnostic Tests: Use HP's built-in diagnostic tool to check for hardware problems. Turn on the laptop and repeatedly press the ESC key to open the startup menu, then select Diagnostics to run a full system check.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support