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‎01-19-2023 09:38 AM

HP Recommended
Product: HP 14 inch Laptop PC 14-f1000 (2L1A9AV)
Operating System: Microsoft Windows 11

bios is not updating on my laptop. On the hp website it shows a new version, and when i downloaded and tried to install it didn't. it shows extracting and then goes , nothing is happening.  

Category:
3 REPLIES 3

‎01-19-2023 01:58 PM

HP Recommended

Hello @Ashik2726 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your basic system configuration before we focus on the <bios> update ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Please report back

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‎01-19-2023 09:57 PM

HP Recommended

Screenshot (2).png

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‎01-20-2023 04:30 AM

HP Recommended

Hello @Ashik2726 


(1) Use another Windows 10 computer to create BIOS <USB flash drive>

HP Notebook System BIOS Update (AMD Processors)

F.27 Rev.A11.9 MBOct 24, 2022Download

 

(2) HP Consumer Desktop PCs - Updating the BIOS (Windows)

See section <Updating the BIOS manually from a USB Flash drive (outside of Windows)>

 

(3) Please report back

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