bios password forgotten

[GAB88]

Hi I forgot my BIOS password and I don't know how to recover it.

Thanks

[GBL84 · Accepted solution]

Hello @GAB88,

We are sorry as there is no master password or generator for EliteBooks or ProBooks.

HP Business Notebooks such as Probooks  or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

1. Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

                                   When talking to the HP rep ask them to escalate your service request.

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee 

[REO51ST]

@GAB88

To better help you we would need the exact model number or product number of your laptop/desktop???

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108

REO

[GAB88]

Notebook HP ProBook 450 G1

03/12/2013

(removed content)

[REO51ST]

Sorry @GAB88

For that model you will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 http://welcome.hp.com/country/w1/en/contact_us.html

When talking to the HP rep ask them to escalate your service request.

REO

[marvjulz]

Hi Could you please check mine

HP Elitebook 840 G1

Serial: [Personal Information Removed]

[GBL84]

Hello @marvjulz,

Please check my previous Post. 

Sorry !! There is no master password or generator for EliteBooks or ProBooks.

Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

                                   When talking to the HP rep ask them to escalate your service request.

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee 

[marvjulz]

Alright I have done so