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Locked

‎11-09-2018 02:52 PM - last edited on ‎11-09-2018 03:04 PM by Retired

HP Recommended
Product: hp620
Operating System: Microsoft Windows 7 (32-bit)

MISTER  RE051ST.I am new to this comunity.Please i need help.Ihave a notebook hp 620 with BIOS locked with an administrator password.Serial number:[edited].I tried few things suggested to me from Cheryl,but nothing worked,after entering three times wrong password appears a on-screen keyboard.I was suggested to use a smc.bin file.So i contacted via phone some hp service center in my country(i am from albania),but none of them wants to help me.Please,if you can help me,i will be very grateful.Thank YOU very much in advance.

4 REPLIES 4

‎11-09-2018 03:16 PM

HP Recommended

@tancela

 

1. If a laptop produces a hash code after 3 wrong entries then there are generators that will produce the master password for that hash code.

 

2. If a laptop does not produce a hash code then a SMC.bin file will be needed to remove the password.

 

3. Sometimes removing the RTC/BIOS battery will work.

 

4. If  1, 2 and 3 do not work then the only thing left is to replace the BIOS chip:

 

https://www.ebay.com/itm/BIOS-Chip-hp-compaq-620-series-notebook/382286666465?hash=item59020f9ae1:g:...

 

Sorry,

 

REO

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‎11-09-2018 03:45 PM

HP Recommended

thank you sir .i really apriciate.keep it this way,helping people like me.

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‎11-09-2018 04:08 PM

HP Recommended

Sorry @tancela

 

I wish there was more I could do.

 

REO

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‎11-10-2018 01:18 PM

HP Recommended

thanks anyway.i am convinced you have done your best.

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