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‎06-10-2016 02:33 AM

HP Recommended
Product: HP Envy 13-d053sa
Operating System: Microsoft Windows 10 (64-bit)

When I restarted my notebook today (10-Jun-2016)  it displayed a message saying that the BIOS was being updated but could not proceed because the machine was not plugged in. I plugged it in and let it continue. Now my fingerprint scanner has stopped working again!... I had to re-load Win10 recently to get it back after a registry corruption and I don't want to have to re-load again so what can I do to get my fingerprint scanner back? Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-10-2016 06:01 AM

HP Recommended

Solved.

I went to Control Panel and updated the driver, and now it works again.

View solution in original post

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1 REPLY 1

‎06-10-2016 06:01 AM

HP Recommended

Solved.

I went to Control Panel and updated the driver, and now it works again.

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