bios update

[Alex1428]

I am trying to update the BIOS through the built-in HP Support Assistant application. The installed BIOS version is f23, the new version is f26. After the update, the firmware version did not change, it remained f23. And there is an error Code 10 in the device manager. And there is no f26 firmware on the hp website for the HP Laptop 17-cp2260ng model.

[Rita_R2 · Accepted solution]

Hi, @Alex1428, Welcome to the HP Support. 

  

I will be more than happy to help you out here. I am an HP employee not an expert but an experienced community member in HP support videos. By posting video links, I will make sure to get clear and practical help in a format that's easy to follow. These tailored videos help address queries more effectively. Hope it helps you too.

Here is the link which will help you to resolve the issue: 

Update Your HP Computer BIOS from Windows | HP Computers | HP Support

  

 Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

RITA_R2

HP Support 

[Alex1428]

Thanks for your help.