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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- black screen + won't turn on without battery

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05-06-2020 04:28 AM
hi, trying to fix my laptop. it turns on, but i only get a black screen and only 1 blinking light that flashes every few secs. i tryed many things online. reseted the ram, etc. the next thing i wanted to try was to make sure the bio battery is charged, and they say to remove the many battery and plug in the AC and power it on for about an hour. but after removing the battery and plugging it in it won't power on. there is no falt in the cable as it has already charged the main battery. so i'm at a loss for words. any help would be nice
05-06-2020 04:49 AM
Hi
One step at a time...
Can you match the blinking light from here...
Depending on the age of the PC and the BIOS vendor...
https://support.hp.com/us-en/document/bph07107
05-06-2020 07:17 AM
it is just single pulse, there doesn't seem to be a pattern. it looks the same as in this video
05-06-2020 08:27 AM - edited 05-06-2020 08:37 AM
Hi
Next maybe would be....
https://support.hp.com/us-en/document/c01997899
- there are no sounds from the computer when the power is turned on, check for a different problem; such as a loose RAM memory chip or disconnected hard drive.
- If you are having trouble viewing the external monitor, click F4 to switch the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, pressing this key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.
- If an image displays on the external monitor, there may be a graphics driver conflict with the notebook’s LCD display. With the external monitor connected, download and install the latest drivers for your specific computer and graphic chip set.
- If you do not have an external monitor, it may be possible to see an image by switching the LCD display to a low resolution mode. To change the resolution, turn on the computer, and press the f8 key. If the graphic display is working at the BIOS level, a text screen displays and you can select the Enable low-resolution video option. If the graphics display is not working at the BIOS level, contact an authorized repair center.
05-06-2020 08:45 AM
i have tried all that. no image from 2 different tv's. pulled out and put back in the ram. and even the smaller battery next to it. hitting the swap screen button did nothing. rebooted with the f8 also did nothing.