ble screen error hpdskflt.sys

[LeeMiah]

My Laptop has been blue screening since a recent windows update.  The dump file indicates that the problem is with the hpdskflt.sys. 

Any ideas?

[IT_WinSec]

Hello @LeeMiah

I am sorry about the issue you experience. I will be glad to help you solve your computer related issues.

Your problem is known as Blue Screen of Death (BSOD). BSOD is kind of Windows self-protection feature. If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss.

A hardware device, its driver, or related software might have caused this error. What you describe could happen because of incompatible with Windows driver (most often) or because of hardware issue (rarely).

This hpdskflt.sys is part of this HP HDD driver software.

>> https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-450-g4-notebook-pc/10477253/sw...

Possible options on fixing the issue:

***

- Visit the Control Panel -> Device Manager

- Under System Devices , find HP Mobile Data Protection Sensor

- Right click this and choose to uninstall it

- Restart the system

- try to manually delete or rename this driver "hpdskflt.sys" from C:\Windows\system32\

- Restart the system

(try re-updating the driver or if this doesn't help, remove it again and don't use)