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‎07-21-2021 03:20 PM

HP Recommended
Product: HP Spectre x360 - 15-ch011nr
Operating System: Microsoft Windows 10 (64-bit)

Hello, my laptop is restarting by itself, after this blue screen error: stop code: WHEA UNCORRECTABLE ERROR

I havent installed anything new recently, and I have already removed what I thought it might create conflicts,

I run a complete diagnostic, updated windows, unistalled the AVG antivirus just in case, run a check disk, everythings looks ok and still I was not able to solve the problem.

Any idea on what  might be the issue and what I can do more?

thank you for any hint

Ilaria

Category:
3 people had the same question
1 REPLY 1

‎07-24-2021 07:25 AM

HP Recommended

@arkila1807

 


Welcome to HP Support Community


I would like to help

 

Please refer to this Link: https://support.microsoft.com/en-us/windows/how-to-fix-whea-uncorrectable-error-7c49d78a-2792-96cf-2...


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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