blue screen, hard drive short DST check failed

[Andre2499]

Hard drive short DST check failed id: M7N6XD-92DAGS-XD7UQK-60XK03. The computer suddenly went into the so called blue screen of death and when it’s turned on, it stays in black screen with the hp logo. We tried to boot it from a USB and it didn’t work.

[Paul_Tikkanen]

Hi:

Below is the error report generated by the code you posted, minus your notebook's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

M7N6XD-92DAGS-XD7UQK-60XK03

OK

XXXXXXXXXX

1/26/21

303

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Quick Test Failure

You will need to install a new hard drive and reinstall the operating system.

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

HP 15-bs000 Laptop PC Troubleshooting | HP® Customer Support

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

After you replace the drive, using another Windows PC with W7 64 bit or newer, you can create a bootable USB recovery drive with the HP cloud recovery tool that will reinstall W10, the drivers and the software that originally came with your notebook.

Here is an info link for how to use that utility...

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support