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- boot device not found

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09-28-2020 08:57 PM
boot device not found
Please install an operating system on your hard disk
Hard disk (3F)
F2 System Diagnostics
F2
hard drive disk test
No hard drive installed. Please check that the power and data cables are connected properly
Seen also in the photos, So as you can see i have a huge problem and do not know what to do, i took it to a repair shop and they reinstalled windows but the problem appear again and do not know the solution, please give me all the possible solution or what might be causing it
09-29-2020 07:12 AM
This issue is often due to a failing drive. So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.
If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024
If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.
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