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- Notebooks
- Notebook Operating System and Recovery
- boot device not found

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10-04-2020 01:11 AM - edited 10-04-2020 01:13 AM
its a notebook(labtop)
boot device not found
Please install an operating system on your hard disk
Hard disk (3F)
F2 System Diagnostics
F2
hard drive disk test
No hard drive installed. Please check that the power and data cables are connected properly
Seen also in the photos, So as you can see i have a huge problem and do not know what to do, i took it to a repair shop and they reinstalled windows but the problem appear again and do not know the solution, please give me all the possible solution or what might be causing it
10-06-2020 08:46 AM
Hi @Bobert2411,
I'd like to help!
Follow the below instructions-
1. Hold the power button for at least five seconds to turn off the computer.
2. Turn on the computer and immediately press Esc repeatedly, about once every second.
When the menu appears, press the F2 key.
3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
4. Click Extensive Test.
5. Click Run once, or Loop until error.
While the test is running, the time remaining and test result for each component are
shown on the screen.
6. If a component fails a test, write down the failure ID (24-digit code) so you have it
available when you contact HP Customer Support. The information is also available in
Test Logs on the main menu.
Hope this helps!
And, Welcome to the HP Support Community.
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