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‎12-10-2018 07:16 AM - edited ‎12-10-2018 07:18 AM

HP Recommended
Product: magicbook honor core i5 8250u
Operating System: Microsoft Windows 10 (64-bit)

Hi

I must reinstall system of my laptop.
But I can't use usb boot or dvd boot.

In bios usb isn't showed at all in boot option.
Please help me

8 REPLIES 8

‎12-10-2018 07:28 AM

HP Recommended

Hi:

 

See if you can get the USB flash drive to show up by enabling Legacy Mode and disabling Secure Boot in the BIOS.

 

See this link for the settings to change...

 

https://www.support.hp.com/us-en/document/c03736054/

 

This forum member has the same issue as you do.  You can read the various things we tried...

 

https://h30434.www3.hp.com/t5/HP-Workspace/Replace-Linux-MInt-with-Windows/m-p/6929849#M725

 

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‎12-10-2018 10:55 AM

HP Recommended

thank you

I can't enable legacy term.
There is legacy term.
?

as this time how should I do?

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‎12-10-2018 11:02 AM

HP Recommended

You're very welcome.

 

Unfortunately, if the legacy mode setting does not exist in your notebook, I don't have any other suggestions for you to try.


Did you read the discussion at the link I posted above?

 

The person also has an Intel 8th generation core notebook and that model has those settings as shown in the screen shots.

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‎12-10-2018 11:20 AM

HP Recommended

hi

then in these laptops can't we install system?

biosbiosboot managerboot manager

 

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‎12-10-2018 11:40 AM

HP Recommended

It appears to me from your screen shot that you have a secure boot setting and it is on Enabled.

 

Change that to Disabled and see what happens.

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‎12-10-2018 11:45 AM

HP Recommended

I made secure boot disable, but same..

:HalfEyes:

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‎12-10-2018 12:14 PM

HP Recommended

Sorry that didn't work either.

 

As I suggested to the other person, you should call HP about this problem and see if they can tell you how to boot from an external device.

 

There has to be a way to do it.

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‎12-10-2018 12:31 PM

HP Recommended

Thank you

Now I did it

 

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