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‎06-21-2023 03:26 AM

HP Recommended
Product: HP 247 G8 Notebook PC (47Y96AV)

 

HP 247 G8 Notebook PC (47Y96AV) has a Free Ms Dos operating system and I'm trying to install Windows 10 64 bit, I have made a bootable USB drive (gpt drive) but the problem is it is not showing up in the boot menu.

In ntoebook BIOS everything is on default, secure boot is off, UEFI is enabled,legacy support is disabled but still USB drive is not showing up in boot menu and hence I am not able to install windows.

Note : usb drive is not defected, Ihave tried it on other computers and it is showing up in other computer's bootmenu.

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-21-2023 07:16 AM - edited ‎06-21-2023 08:06 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to get another USB flash drive, download the W10 64 bit ISO file with the media creation tool from the link below instead of the tool automatically making the USB flash drive.

 

Download Windows 10 (microsoft.com)

 

Then use the free Rufus utility to transfer the ISO file to the USB flash drive so that it is bootable.

 

Rufus - Create bootable USB drives the easy way

 

Set up the Rufus menu exactly the way you see it in the illustration on their website for Windows installations.

 

If that doesn't work either, I recommend that you contact HP customer service for further assistance since we do not work for or represent HP.

 

Contact HP | HP® India

 

View solution in original post

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3 REPLIES 3

‎06-21-2023 07:16 AM - edited ‎06-21-2023 08:06 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to get another USB flash drive, download the W10 64 bit ISO file with the media creation tool from the link below instead of the tool automatically making the USB flash drive.

 

Download Windows 10 (microsoft.com)

 

Then use the free Rufus utility to transfer the ISO file to the USB flash drive so that it is bootable.

 

Rufus - Create bootable USB drives the easy way

 

Set up the Rufus menu exactly the way you see it in the illustration on their website for Windows installations.

 

If that doesn't work either, I recommend that you contact HP customer service for further assistance since we do not work for or represent HP.

 

Contact HP | HP® India

 

Was this reply helpful? Yes No

‎06-21-2023 07:59 AM

HP Recommended

Thank you for your reply, It solved my problem, I have created bootable usb using Rufus, and now that USB is showing up in the boot menu

Was this reply helpful? Yes No

‎06-21-2023 08:05 AM

HP Recommended

You're very welcome.

 

Glad to have been of assistance.

Was this reply helpful? Yes No
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