brand new laptop still so slow...

[menasha]

I've been using my laptop for about 2 months now. upgraded it to win10 64bit, clean installation. the device is so slow 😞

see below test results.

any ideas how to improve performances of this new machine?

thanks 

[GuruAid-CS]

To help you troubleshoot the issue, please follow the instruction to boot the computer in a clean boot state and check if the issue persists. When you start Microsoft Windows, typically there are several programs that start automatically and run in the background that may interfere with the program. These programs may include antivirus and system utility programs. When you perform a clean startup procedure, you prevent these programs from starting automatically.

How to troubleshoot a problem by performing a clean boot in Windows: (Applies to Windows 10)
http://support.microsoft.com/kb/929135

Hope this will help you.

[menasha]

Thank you very much for your answer.

Unfortunately, the clean boot did not lead to performance improvement.
In fact, the problem got worse after I tried to install updated drivers, downloaded from HP support center.
PC now barely functioning, and many applications and features do not respond at all. PC restart takes no less than 5 minutes.

in short,I want to perform a clean installation of windows 8.1,but I heard it's not that simple in HP's laptops.

Is there an online guide that can help me with the installation?

Thanks again

[GuruAid-CS · Accepted solution]

Before performing the fresh installation of Windows 8.1 Operating System, it is recommended to take your data back up on another drive. Now to help you further to install the Operating System, please find the link given below and follow the on screen instructions:
http://windows.microsoft.com/en-us/windows-8/clean-install

There is one more link which can be helpful,
http://www.wikihow.com/Install-Windows-8

In case of further assistance, it is recommended to contact Microsoft Support Center from the link given below:
https://support.microsoft.com/en-us

Hope this will help you

[menasha]

Many thanks. Problem solved.