c:\ windows\system32\logfiles\srt\srttrail.txt log error

[spironcheese]

*Sorry this is in the wrong board, I tried multiple times to put this in the correct one with no avail* 

Last night my HP Pavilion desktop shut down unexpectedly giving me the 'C:\windows\system32\logfiles\Srt\SrtTrail.txt' log error. Ever since, my computer is stuck in a constant state of failing every time it turns on and wont let me do anything.

Here is what I have tried:

- Regular Windows recovery : Failure every time

- PC Reset : Fails at 65% on both 'keep my files' and 'remove everything'. Says that reset failed and restores previous settings

- Chkdsk command prompt : no change after completion

- Md backup command prompt: fails after input of 'copy *.* ..'

- Bootrec command prompt: told access is denied after input of 'bootrec /fixboot'

All command prompts come from this video and previous discussions on these forums: (https://www.youtube.com/watch?v=XGFJ1-6O4pQ)

Any other suggestions on what I could do? I have no clue how to properly reinstall windows through USB and do not have access to a computer with a USB port other than the broken desktop. 

[Lil_Boy_Blue]

Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

[spironcheese]

I did as you said and completed the fast test and everything passed. 

What would the next step be?

[Lil_Boy_Blue]

Hi

A software approach... 

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/automatic-repair-error-srtt...

If it would boot into Safe Mode...

sfc /scannow   at the command line.

OR

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205
OR
This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second part,
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.
WARNING - ONE WAY ONLY, WIPES ALL DATA - NON-RECOVERABLE
Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…

https://www.microsoft.com/en-us/software-download/windows10
Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.

NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

http://www.thewindowsclub.com/install-windows-10-from-usb