calibrazione batteria

[ernesto1957]

Buonasera, da circa un giorno mi appare il messaggio " E' richiesta la calibrazione della batteria". Mi sembra strano questo msg, considerato che il portatile ha qualche mese di vita e viene sempre utilizzato da postazione fissa e collegato alla corrente elettrica. Tra l'altro utilizzando HP Support Assistant per convalidare i risultati, mi riporta alla dashboard e non spiega minimamente come fare la calibrazione, sempre se è necessaria!
Grazie e saluti

[BeemerBiker]

testing and calibrating the battery (windows)

let me know what happens.

[RodrigoB]

Hi @ernesto1957 

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

[ernesto1957]

Good evening, for about a day I have been getting the message "Battery calibration required". This message seems strange to me, considering that the laptop is a few months old and is always used from a fixed location and connected to the power supply. Among other things, using HP Support Assistant to validate the results, it takes me back to the dashboard and does not explain at all how to do the calibration, if it is necessary! Thanks and regards

[ernesto1957]

Ho provato a tradurre in inglese, ma al momento dell'invio.......lo ritrasmette in italiano

[ferRX]

Hi @ernesto1957 

Please follow instructions from the next video for battery calibration:

>> https://www.youtube.com/watch?v=wgsLomzvr5E&ab_channel=HPSupport

>> https://www.youtube.com/watch?v=gegFVCno2Nk&ab_channel=HPSupport