camera drive not found

[nellabumz]

Hi, 

camera drive not found and even after doing a driver update it does not show any camera drive. Laptop does come with built in camera. i've tried searching for camera drivers but i cannot find any. see below error messages 

- 0xa00F4244<NoCameraAreAttached>

[Nal_NR]

Hi @nellabumz,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I can understand how frustrating it must be to not have your built-in camera working, especially when you're trying everything to get it back up and running. Let's work together to figure this out.

1.Look for the Kill Switch

Newer HP laptops have a Kill Switch feature designed to physically disconnect your webcam.  This is helpful for preventing bad people from activating your webcam remotely but can be overlooked when trying to use the webcam for video conferencing.  If your model has a kill switch, make sure it’s switched on.

2.Try a hard reset

When Windows doesn’t see devices like cameras, sometimes it just needs to be forced to look again.  Try a power reset. 

Once detected, you should see the camera in the Device Manager.  Right-click the Start button and select Device Manager.  Expand the Cameras section to see your camera. 

TIP:  You can disable the web cam here in the Device Manager by right-clicking on the camera and select Disable Device.  Don’t forget to enable it later if needed.

3.Install the driver

Sometimes Windows needs the latest camera driver for the camera to function well.  While in the Device Manager, right-click on your camera and select Update Driver.  Then click Search Automatically for updated driver software.  The latest driver is always available via Windows Update.

Keep me posted on how it goes. 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.