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‎05-30-2017 04:34 PM

HP Recommended
Product: hp stream notebook 11-r050sa
Operating System: Microsoft Windows 10 (64-bit)

i have accidently uninstalled my drivers im my windows 10 hp stream notebook i have tried every way possible to factory reset apart from obtaining a recovery usb drive from hp but i dont know how to obtain one been trying for days now but i dont know which page to go to.please world can anyone help me.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-30-2017 05:24 PM - edited ‎05-30-2017 05:24 PM

HP Recommended

Hi:

 

HP does not sell recovery media for your model directly.

 

You have to purchase from this HP e-Partner at the link below...

 

https://www.best2serve.com/page/rcd_landing

 

Enter the product number (P0H72EA) of your PC into the box, and you will be able to order recovery media.

 

Now, before you spend over 33 quid on recovery media, why not try making your own plain W10 installation flash drive.

 

You can do so by using the Media Creation Tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has installed, you can then install the drivers and available software from your notebook's support and driver page below...

 

https://support.hp.com/us-en/product/hp-stream-11-r000-notebook-pc/8499339/model/8902167/product-inf...

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1 REPLY 1

‎05-30-2017 05:24 PM - edited ‎05-30-2017 05:24 PM

HP Recommended

Hi:

 

HP does not sell recovery media for your model directly.

 

You have to purchase from this HP e-Partner at the link below...

 

https://www.best2serve.com/page/rcd_landing

 

Enter the product number (P0H72EA) of your PC into the box, and you will be able to order recovery media.

 

Now, before you spend over 33 quid on recovery media, why not try making your own plain W10 installation flash drive.

 

You can do so by using the Media Creation Tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has installed, you can then install the drivers and available software from your notebook's support and driver page below...

 

https://support.hp.com/us-en/product/hp-stream-11-r000-notebook-pc/8499339/model/8902167/product-inf...

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