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HP Recommended
Pavilion 15
Microsoft Windows 10 (64-bit)

I have a Pavilion 15 laptop, and it's working fine, recently, for some reason I wanna re-install the windows 10.

I tried use rufus to make a bootable usb, I tried using MDT, I tried MediaCreationTool20H2 make a bootable usb, 

all of that shown error "can't find the hard drive to install".

I have the same issue on Lenovo laptop, it need to turn off the intel VMD controller or install the driver...

but I can't find the same setting on BIOS on my HP laptop.

anyone have any idea to fix the "can't find the hard drive" issue ? (the hard disk is fine since the current windows 10 is working fine)

thanks

1 REPLY 1
HP Recommended

Hi,

Could this be the problem

https://support.hp.com/us-en/document/c06983517

 

If not, let us know the exact model or product number of the machine

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

Hope it helps,

David

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