can't iniciate OS ubuntu 24.04 after install in HP Laptop 15-fd0xxx

[jaija40]

Any help of this issue?

after installed, the message is:

Busybox v.1.36.1 (Ubuntu 1:1.36.1-6ubuntu3.1) built-in shell (ash)

Enter 'help' for a list of built-in commands.

(initframs)_

[zoey7886]

@jaija40, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding Busybox Shell Prompt!

We're thrilled to have the opportunity to assist you and provide a solution. 

Verify Boot Media Integrity:

• Make sure that the installation media (USB/CD) is not corrupted. You can test this by verifying the SHA256 checksum if it's available on the Ubuntu download page.

Check BIOS/UEFI Settings:

• Ensure that the laptop's BIOS/UEFI settings are configured correctly:
  • Disable Secure Boot.
  • Ensure the boot order prioritizes the bootable installation media.
  • If available, set SATA mode to AHCI.

Reattempt Installation:

• Sometimes redoing the installation process can resolve errors after checking for any issues with the installation media.

Live Session Troubleshooting:

• Use the Ubuntu live session from the installation media to check for potential hardware or disk partition issues. You can do this by booting from the USB/CD without installing.

Check Disk Partition:

• Use tools like fdisk or gparted within the live session to ensure the partitions are correctly set. They should be formatted to ext4 or another Linux-compatible filesystem.

Use Boot Repair:

• In some cases, using Boot Repair can fix boot issues:
  • Boot from an Ubuntu live session.
  • Install Boot Repair:
    sudo add-apt-repository ppa:yannubuntu/boot-repair
    sudo apt-get update
    sudo apt-get install boot-repair
  • Run boot-repair from the terminal or locate it in system tools. 

Hope this helps!

Take care, and have an amazing day! 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

Regards,

[jaija40]

I revolve the Issue downloading Ubuntu 24.04.2 instead of 24.04.1 and it was done, I could install it in the machine .

Thanks

[zoey7886]

@jaija40, Thanks for letting us help you out! If you're all set, please mark this post as 'Accepted Solution' so I can do a virtual happy dance! 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

You're awesome, and I'm honored to have been your go-to guide today! 

Stay fantastic, and have an amazing day ahead! 

Regards,