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HP EliteBook 845 G8 Notebook PC (21Z97AV)

I am trying to install WIndows 10/11 on my recently purchased refurbished notebook... but it keeps on complaining about Hardware drivers i tried installing rcraid, rccfg, rcbottom, sbdrv, smbus, many WLAN drivers like sp151667 & sp157284& sp161835 & sp16079 but nothing worked...
and i can't find any AHCI/RAID options in the BIOS menu

error.jpg
CPU: AMD Ryzen 5 Pro 5650U
Storage: 256GB NVME M.2 SSD

1 REPLY 1
HP Recommended

If your PC came with Windows from HP and not FreeDOS, I suggest that you use the HP cloud recovery client on another Windows PC and make a bootable USB recovery drive that will return the notebook's drive to its 'out of the box' condition.

 

Here is an info link for how to use the utility:

 

HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Support

 

You can download the software from your notebook's support page.

 

HP EliteBook 845 G8 Notebook PC (21Z97AV) Software and Driver Details

 

AMD notebooks do not need storage controller drivers in order for Windows to find the drive, so if your notebook came with FreeDOS, I have no idea what the problem could be.

 

Try a different model USB drive and use the Microsoft media creation tool to create the USB installation drive with if you created the installation media some other way.

 

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