10-09-2016 01:01 PM
I had deleted recovery partition because of boot mgr error.
pre-installed OS: Windows 8.1
I have also ordered two sets of hp recovery disc but both shows same error (boot mgr) but yesterday I can't even open system recovery from hp recovery disc by press F11, even I try to change bios setting from secure boot to legacy boot but can't open system recovery
What I do now?
Solved! Go to Solution.
10-10-2016 12:05 AM
Thank you for posting in the HP Support forum.
If you ordered a recovery media (Win 8.1 discs), you do not need to press F11 as this refers to the built-in Recovery partition and options.
Instead, you need to insert disc 1 and boot from it using F9
Here are details:
1. Please, insert recovery media 1 into PC DVD drive
2. Shutdown the computer using the power button
3. Power the computer back ON
3.1 As soon as you press the power-on button, immediately begin pressing the Esc button (like tap-tap-tap).
This should open a HP Startup Menu which may look similar to this one
4. Press/choose F9
and select to boot from the DVD disc drive.
Follow the on-screen instructions. Details
Sometime you might also need to disable Security Boot and enable Legacy mode first before the steps above.
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