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can't open HP recovery manager from hp recovery disc

Envy j-122tx
Microsoft Windows 8.1 (64-bit)

I had deleted recovery partition because of boot mgr error.

 

pre-installed OS: Windows 8.1

 

I have also ordered two sets of hp recovery disc but both shows same error (boot mgr) but yesterday I can't even open system recovery from hp recovery disc by press F11, even I try to change bios setting from secure boot to legacy boot but can't  open system recovery

 

 

What I do now?

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Solved!

can't open HP recovery manager from hp recovery disc

Hello,

 

Thank you for posting in the HP Support forum.

 

If you ordered a recovery media (Win 8.1 discs), you do not need to press F11 as this refers to the built-in Recovery partition and options.

 

Instead, you need to insert disc 1 and boot from it using F9

 

 

Here are details:

 

1. Please, insert recovery media 1 into PC DVD drive

2. Shutdown the computer using the power button

3. Power the computer back ON

3.1 As soon as you press the power-on button, immediately begin pressing the Esc button (like tap-tap-tap).

This should open a HP Startup Menu which may look similar to this one

 

4. Press/choose F9

 

and select to boot from the DVD disc drive.

 

Follow the on-screen instructions. Details

>> http://support.hp.com/us-en/document/c03489643

 

 

Sometime you might also need to disable Security Boot and enable Legacy mode first before the steps above.

Details > http://support.hp.com/us-en/document/c03736054

Details > http://support.hp.com/us-en/document/c03653226

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