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PMHughes
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Message 1 of 2
39
Flag Post

can't remember computer password. how do i reset it.

‎01-08-2021 04:30 PM

HP Recommended
Product: HP SSD Scarlett
Operating System: Microsoft Windows 10 (32-bit)

i was waiting for the last 'this will take a few minutes' time on the initial computer setup. so, i left the room, came back, and the pc had timed-out. and i forgot the password. how can i redo the password. i have tried several combos of what i thought it was - no luck. the pc doesn't give me the option to 'reset password'. what do i do?

1 REPLY 1
MarcusC
Moderator
Moderator
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Message 2 of 2
Flag Post

‎01-08-2021 04:35 PM

HP Recommended

Hey @PMHughes 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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