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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- charging light flashes orange then eventually white

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09-22-2023 05:27 PM
My laptop was hit with water and worked the day after, but when I plugged the charging port into the laptop, the charging light flashes orange and then eventually white. I try to press the power button on the side but it doesn't turn on im think this is a battery issue but I'm not sure.
09-30-2023 12:50 AM
@xtnttxviruzx
Welcome to the HP support community.
I understand that the notebook is not turning on, I am glad to assist you.
This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers
Sandytechy20
I am an HP Employee