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My problems are different, sometimes my screen shows some lines as if it was damaged or sometimes a rectangle appears and disappears. Lately, when I open the google application to perform my daily activities it gets slow or freezes for a couple of minutes. Another problem is that the wifi connection fails constantly and I can have the internet on other devices but the laptop indicates that the connection is not working.

 

I have already contacted CTL and was told to seek help from HP technical support. One question the CTL staff asked me, is in what applications does it happen, these problems have happened to me when using google, google docs, youtube.

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