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HP Recommended

How to download HP cloud recovery tool for my LapTop Model no. 15-da1030TU

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Akshay105 

 

Your notebook's product number, 5PC90PA#ACJ, is not supported by the HP cloud recovery tool.

 

I have noticed in the last few months that HP seems to be removing cloud recovery tool support for notebooks 5 years or older.

 

That leaves you with the only option of clean installing W10 or W11 by making bootable installation media with the Media creation tool from the links below:

 

Download Windows 10 (microsoft.com)

 

Download Windows 11 (microsoft.com)

 

After W10/W11 has completed installing, you can install the drivers and available software from your notebook's support page.

 

Note that HP does not have W11 drivers available for your notebook.

 

HP Notebook 15-da1030tu Software and Driver Downloads | HP® Support

View solution in original post

6 REPLIES 6
HP Recommended
HP Recommended

@Akshay105 

 

Your notebook's product number, 5PC90PA#ACJ, is not supported by the HP cloud recovery tool.

 

I have noticed in the last few months that HP seems to be removing cloud recovery tool support for notebooks 5 years or older.

 

That leaves you with the only option of clean installing W10 or W11 by making bootable installation media with the Media creation tool from the links below:

 

Download Windows 10 (microsoft.com)

 

Download Windows 11 (microsoft.com)

 

After W10/W11 has completed installing, you can install the drivers and available software from your notebook's support page.

 

Note that HP does not have W11 drivers available for your notebook.

 

HP Notebook 15-da1030tu Software and Driver Downloads | HP® Support

HP Recommended

Thank you for your reply. I have already downloaded the HP Cloud Recovery Tool, but the software is not accepting my Product ID and is showing it as invalid. Is there an alternative way to install Windows?

HP Recommended

Hi:

 

Please see my reply above your last one.

HP Recommended

Dear Paul_Tikkanen,

Thank you for your suggestion. It seems to me that this is the only way forward for me.

HP Recommended

You're very welcome.

 

Yes, it is because you can't even buy recovery media for your notebook from HP.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.