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HP Recommended
hp notebook 2000
need help with this code 91663015
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

Hi,

 

Enter:

 

24741031

View solution in original post

4 REPLIES 4
HP Recommended

 

Hi,

 

Enter:

 

24741031

HP Recommended
thanks bro i really appreciate that its back to normal
HP Recommended
any suggestions on why it did that??
HP Recommended

 

 

There is no single reason but usually can be given when the laptop was off a long time, after a reset of the BIOS ... hardware changes ...and obviously if someone puts a power or admin password in te BIOS and forget it

 

The good news is that if it happens again, you can use the password generator for unlocking:

 

https://bios-pw.org/

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