computer does not have Intel Optane memory

[SydneyDunda]

HP Spectre 360 error message “Boot device not found, Hard Disk 3FO, F2 System Diagnostics” I went through these steps https://support.hp.com/us-en/document/c06101701 and http://h10032.www1.hp.com/ctg/Manual/c06145081.pdf to find that my  computer does not have Intel Optane memory. I am not sure what to do from here  [personal information removed] Product number: 1WU65AV

[Paul_Tikkanen]

Hi:

According to the parts list for your notebook, it comes with a NVMe SSD of one of the storage sizes listed.

No Optane memory drives were offered for your product number, so you are correct.  No Optane.

HP PartSurfer

The first thing I would try would be run the F2 system diagnostics hard drive test and see what it reports.

If you get a 24 character failure ID code, please post the code and we will go from there.

If the drive passes the test, then see if you can reinstall W10 by making a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

Here is an info link for how to use that utility...

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support