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‎06-19-2025 03:02 AM

HP Recommended

my computer says www.hp.com/go/techcenter/startup what's the problem

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1 REPLY 1

‎06-20-2025 08:49 AM

HP Recommended

Hi @Dimakatso1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

 

The message you’re seeing is a general alert that usually points to a startup issue. To help you better, could you share what exactly appears on the screen? Are there any error messages or codes? Does Windows load at all, and when did this start?
 

Once we have a few more details, we’ll walk you through the right steps to get things working again. Looking forward to your reply!

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

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