• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook - 15-dw0083wm
Microsoft Windows 11

computer will not restore to previous restore file and computer will not reset

1 REPLY 1
HP Recommended

If the PC will not reset, you can clean install W11 by making a bootable USB installation flash drive using another PC and the Microsoft media creation tool from the link below (2nd option).

 

Download Windows 11

 

After W11 has completed installing you can install the drivers and available software from your notebook's support page.

 

HP Notebook - 15-dw0083wm Software and Driver Downloads | HP® Support

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.