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‎12-25-2019 01:59 PM

HP Recommended
Product: DM1-2010nr
Operating System: Microsoft Windows 7 (64-bit)

I have an old notebook which was a company device for a large project, when the project was over they offered them to those of us remaining at the time. the HD crapped out and i just a new SSD drive,  I do not have  the OS since the old hd  died. I went to HP web site   and put the product key for the OS (win 7), the message that I got back was that the OS was pre installed.

i am I out of luck?

How do I get the  th os onto the SSD?

 

Thanks

1 REPLY 1

‎12-25-2019 02:01 PM

HP Recommended

@ddreilly15 

 

Please try Cloud Recovery tool


     https://support.hp.com/us-en/document/c06162205

 

Regards.

BH
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