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HP Recommended
model 15-bs151nia
Microsoft Windows 10 (64-bit)

Have been using my laptop since September last year, bought it through 'Jumia Kenya' but i started receiving a warning a few days ago that 'my windows licence will expire soon', i generated product key through key finder but it could not resolve the issue as it required device to be connected to organisation's activation server. how can i navigate this?

1 REPLY 1
HP Recommended

@clementmbogo254 

 

Its specs

 

   https://support.hp.com/au-en/document/c05968089

 

It came with  FreeDOS 1.2 and probably someone installed Volume license Windows 10 to your machine. You have 3 choices

 

(a) Buy new license from Microsoft to re-install Windows 10.

(b) Logon to whatever the organization to update Windows and you have to do this few times each year.

(c) Contact 'Jumia Kenya' and ask them to install proper Windows 10 for you.

 

Regards.

BH
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