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‎01-07-2017 03:51 AM

HP Recommended
Product: Hp 15-1009wm notebook pc.
Operating System: Microsoft Windows NT
So here's the problem.. I installed windows 10 by changing GPT TO MBR in other to install it. Seems it deleted the hp firmware on the hard disk. However, videos weren't playing it was mostly lagging well so I wanted to factory reset. Realized the recovery partition had been deleted due to the gpt change. I found a software and some how used it to recover it on my laptop. The problem is even tho I've recovered it, I'm still not able to boot into recovery(f11). I want to do a factory reset to take it back to the state it was
Ps- I can't order for the USB from hp. I'm in Africa
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-07-2017 12:03 PM - edited ‎01-07-2017 12:05 PM

HP Recommended
@Isaacreak wrote:
You're right, it came with windows 8.1 with bing. Made a mistake selecting the 0S
You should've created Recovery discs/USB (one-time process) yourself after first setup of this laptop. This media woudl have helped you in situations like these. I assume you have not.
@Isaacreak wrote:
1. I upgraded and windows was successfully activated. 
This is a favourable thing. Since Windows 10 Home 64bit has been activated, you can easily CLEAN INSTALL Windows 10 Home in your laptop (if you wish to do so) using Microsoft windows media creation tool. This is the easiest and inexpensive method of installing Windows 10 in your system.

 

@Isaacreak wrote:
2. My videos in windows were lagging. I don't know if my laptop supports windows 10.
Your model support Windows 10. And HP also lists drivers needed after installation here. Have you installed AMD graphics driver from this support page for the video issue you were facing?
@Isaacreak wrote:
So I decided to do a clean installation. Changing gpt meant deletion of the whole hard drive . I couldn't find the recovery partition then
3. I used partition recovery mini tool software. It got it back for me
That is not going to work. Once you do upgrade installation, clean installation etc, the HP Recovery partition gets corrupted or inoperable most of the times. Even if you get back the partition alone by other means, it will not work in factory resetting OS again to the original one 99% of the cases. I am also surprised that you were able to use HP Recovery Manager after the upgrade to factory reset initially. 
@Isaacreak wrote:
4. I can't order for recovery media from hp. They are not in my country
You can now do a Clean install by creating UEFI bootable USB and booting from it as elaborated in the tutorial I have linked. 

 

@Isaacreak wrote:
5.my friend has a similar laptop hp notebook 15-f205dz. Can I use his recovery partition? That is I create a bootable image from his and use it on mine?
No you cannot use Recovery media created from another different model to recover operating system in this. It has to be from the exact same model.

 

@Isaacreak wrote:
6. Why does the videos lag( they don't play well) when I upgrade to windows 10. Can't seem to understand. Is my machine not built for it
Your laptop came with AMD Dual-Core Processor E1-2100 with Radeon HD 8210 Graphics (Integrated). Try installing the AMD driver I suggested before. HP do support Windows 10 in this model. 


You're welcome!


Regards

 

Visruth

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3 REPLIES 3

‎01-07-2017 04:33 AM

HP Recommended
Hi,


No other way than to order recovery media from HP if you want to factory reset OS.

Your laptop came with Windows 8.1 Bing 64bit from factory.

Specs: http://support.hp.com/us-en/document/c04278796

Few things to clarify:
1. Did you create Recovery media yourself after first setup of this laptop?

2. Did you upgrade install from Windows 8.1 Bing to Windows 10 Home first, and get Windows 10 activated successfully?

Upgrade install will automatically render HP recovery partition inoperable. So you'll not be able to use HP recovery partition to reset after upgrade.

3. ".... I installed windows 10 by changing GPT TO MBR in other to install it" -->
Do you mean that you Clean installed Windows 10?

Was this done after upgrade activation in the first place?

4. "..Seems it deleted the hp firmware on the hard disk." -->
Which firmware? Are you referring to recovery partition in hard drive?
If so, it has become inoperable and corrupted after upgrade to Windows 10.

5. "..I found a software and some how used it to recover it on my laptop." -->
Which software? Did you mean this software restored recovery partition back?

Only thing I know which can do that is Recovery USB/discs.


If you've done upgrade install to Windows 10 and successful activation thereon in the first place, you can do a clean install of Windows 10 Home 64 bit in your laptop, using Windows media creation tool. But you cannot restore recovery partition anymore.

https://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

Regards

Visruth
Was this reply helpful? Yes No

‎01-07-2017 11:02 AM

HP Recommended
You're right, it came with windows 8.1 with bing. Made a mistake selecting the 0S
1. I upgraded and windows was successfully activated. I was able to use the recovery partition to reset then
2. My videos in windows were lagging. I don't know if my laptop supports windows 10.
So I decided to do a clean installation. Changing gpt meant deletion of the whole hard drive . I couldn't find the recovery partition then
3. I used partition recovery mini tool software. It got it back for me
4. I can't order for recovery media from hp. They are not in my country
5.my friend has a similar laptop hp notebook 15-f205dz. Can I use his recovery partition? That is I create a bootable image from his and use it on mine?
6. Why does the videos lag( they don't play well) when I upgrade to windows 10. Can't seem to understand. Is my machine not built for it
7 thank you for helping me
Was this reply helpful? Yes No

‎01-07-2017 12:03 PM - edited ‎01-07-2017 12:05 PM

HP Recommended
@Isaacreak wrote:
You're right, it came with windows 8.1 with bing. Made a mistake selecting the 0S
You should've created Recovery discs/USB (one-time process) yourself after first setup of this laptop. This media woudl have helped you in situations like these. I assume you have not.
@Isaacreak wrote:
1. I upgraded and windows was successfully activated. 
This is a favourable thing. Since Windows 10 Home 64bit has been activated, you can easily CLEAN INSTALL Windows 10 Home in your laptop (if you wish to do so) using Microsoft windows media creation tool. This is the easiest and inexpensive method of installing Windows 10 in your system.

 

@Isaacreak wrote:
2. My videos in windows were lagging. I don't know if my laptop supports windows 10.
Your model support Windows 10. And HP also lists drivers needed after installation here. Have you installed AMD graphics driver from this support page for the video issue you were facing?
@Isaacreak wrote:
So I decided to do a clean installation. Changing gpt meant deletion of the whole hard drive . I couldn't find the recovery partition then
3. I used partition recovery mini tool software. It got it back for me
That is not going to work. Once you do upgrade installation, clean installation etc, the HP Recovery partition gets corrupted or inoperable most of the times. Even if you get back the partition alone by other means, it will not work in factory resetting OS again to the original one 99% of the cases. I am also surprised that you were able to use HP Recovery Manager after the upgrade to factory reset initially. 
@Isaacreak wrote:
4. I can't order for recovery media from hp. They are not in my country
You can now do a Clean install by creating UEFI bootable USB and booting from it as elaborated in the tutorial I have linked. 

 

@Isaacreak wrote:
5.my friend has a similar laptop hp notebook 15-f205dz. Can I use his recovery partition? That is I create a bootable image from his and use it on mine?
No you cannot use Recovery media created from another different model to recover operating system in this. It has to be from the exact same model.

 

@Isaacreak wrote:
6. Why does the videos lag( they don't play well) when I upgrade to windows 10. Can't seem to understand. Is my machine not built for it
Your laptop came with AMD Dual-Core Processor E1-2100 with Radeon HD 8210 Graphics (Integrated). Try installing the AMD driver I suggested before. HP do support Windows 10 in this model. 


You're welcome!


Regards

 

Visruth

Was this reply helpful? Yes No
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