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HP Recommended
HP Pavilion 17.3 inch Gaming Laptop PC 17-cd2000 (2P0M6AV)
Microsoft Windows 10 (64-bit)

hello,

i have Windows 10 installation error. "we did not find any reader to choose a storage driver click on load a driver." 
procedure:
https://support.hp.com/th-en/document/c06983517

but driver not present on download page

https://support.hp.com/th-en/drivers/selfservice/hp-pavilion-17.3-inch-gaming-laptop-pc-17-cd2000/21...


i test with https://www.intel.fr/content/www/fr/fr/download/15667/intel-rapid-storage-technology-intel-rst-user-...

but dont work.

 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if this driver works...

 

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

 

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111776.exe

 

There is one thing I don't understand in that document you posted, and that is where HP tells you to right click on the Intel driver file and select Extract to

 

When I ran through the steps, I don't get an Extract to option when I right click on the file.

 

So, if you have the same issue, download and install the free 7-zip file utility from the link below.

 

The 2nd file at the top of the page is for 64 bit.

 

7-Zip (7-zip.org)

 

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp111776), and copy that folder to your USB flash drive, and continue with the instructions.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

See if this driver works...

 

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

 

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111776.exe

 

There is one thing I don't understand in that document you posted, and that is where HP tells you to right click on the Intel driver file and select Extract to

 

When I ran through the steps, I don't get an Extract to option when I right click on the file.

 

So, if you have the same issue, download and install the free 7-zip file utility from the link below.

 

The 2nd file at the top of the page is for 64 bit.

 

7-Zip (7-zip.org)

 

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp111776), and copy that folder to your USB flash drive, and continue with the instructions.

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