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‎12-27-2019 12:05 PM

HP Recommended
Product: 17x116dx
Operating System: Microsoft Windows 10 (64-bit)

I deleated the ACPI compliant control method battery method to correct a charging problem I cannot tell if battery is charged The taskbar battery is gone and I cannot turn it on. Battery will only charge to 73%

3 REPLIES 3

‎12-27-2019 12:59 PM

HP Recommended

@dolslots 

 

Your can go to Device Manager an uninstall (not delete) both drivers

 

        bat drivers.png

 

the reboot machine, it will automatically re-install for you.

 

Regards.

BH
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‎12-28-2019 04:12 PM

HP Recommended

I did the uninstall not delete. will I be able to so the battery charge in the task bar at  bottom of screen ? Thank you for your help

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‎12-29-2019 11:40 AM

HP Recommended

I did the uninstall It did not work battery will not charge pass 79%

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