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‎07-01-2021 11:40 PM - edited ‎07-01-2021 11:44 PM

HP Recommended
Product: Pavilion x360
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone!
I have Windows 10 Home, so BitLocker is unavailable, but there is encryption for Windows Home, and when i try to check it - is says: device encryption support : Hardware Security Test Interface failed and device is not Modern Standby But my notebook has TPM module: Intel (INTC), Spec Version: 2.0, PPI Spec Version 1.2, TPM Subversion 1.16, PC Client Spec Version 1.0

 

How can i switch device encryption support? Or is it unavailable on my Notebook (and if so why is it unavailable if i have TPM module)?

 

1 REPLY 1

‎07-03-2021 01:18 AM

HP Recommended

Hi @ilyha81 .

Check the information in the following link, as it may help you, also the post is in Spanish , however, use an online translator so you can read it in your language:

TPM 2.0 in Hp Computers

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
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