devices unknown in the device manager

[gomyway]

I have to work with online translators, my English is just bad. I installed my book with a new SSD and Win11 Pro on it. The device manager contains the following devices that I cannot assign: Can you tell me which devices these are and which drivers are required? I don't want to install all of them now and hope that it will be done.

PCI\VEN_8086&DEV_9C3A&SUBSYS_198F103C&REV_04 PCI-Kommunikationscontroller (einfach)

USB\VID_8087&PID_07DC&REV_0001 Unbekanntes Gerät

ACPI\VEN_INT&DEV_33A0 Unbekanntes Gerät

[Paul_Tikkanen · Accepted solution]

Hi:

You need these drivers for those devices...

PCI\VEN_8086&DEV_9C3A:

This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp79001-79500/sp79059.exe

USB\VID_8087&PID_07DC:

Intel® Wireless Bluetooth® for Intel® Wireless 7260 Family and Intel® Dual-Band Wireless-AC 3160

ACPI\VEN_INT&DEV_33A0:

This package provides the Intel Smart Connect Technology driver for supported notebook models running a supported operating system. The Intel Smart Connect Technology driver enables the system to resume from sleep mode and update supported web applications such as email. The system enters sleep after the update is completed.

http://ftp.hp.com/pub/softpaq/sp65001-65500/sp65233.exe

[gomyway]

@Paul_Tikkanen, first of all I thank you for helping me here. I loaded and installed the drivers you linked onto the book one after the other. The first two led to success, but unfortunately the last one didn't. Here, after starting the installation, the familiar windows (where to / accept etc.) appear and the installation starts. For a short time, maybe 1-2 seconds, the DOS window opens (without anything "written" there or being recognizable). Shortly afterwards the installation is finished WITHOUT having to click on "finish", for example. I waited a few seconds, nothing happened. There has been no change in this regard in the device manager. The restart did not change anything here either. I would be happy if there is still help. I kind of keep looking. Of course, I have my old SSD with Win10 lying around (everything was ok there). So, if somehow useful, a switch would be perfectly feasible. 

searched further and installed THIS and now the device manager is clean.
Maybe it will help others. Thanks so much

https://www.intel.com/content/www/us/en/download/16311/intel-smart-connect-technology.html?wapkw=int... 

[Paul_Tikkanen]

You're very welcome.

It appears the driver you found is newer than the one I gave you, which is why it may have worked.

The driver I gave you did have hardware support for the ID you posted as shown by this partial copy and paste of the setup information file.

The driver I gave you probably would have installed if you manually installed it from the device manager.

[Version]
Signature="$WINDOWS NT$"
Class=System
ClassGuid={4d36e97d-e325-11ce-bfc1-08002be10318}
Provider=%Intel%
DriverVer=07/04/2013,1.0.8.0
CatalogFile=ISCTD.cat
CatalogFile.ntx86=ISCTD.cat
CatalogFile.ntamd64=ISCTD64.cat

[SourceDisksNames]
1=%DiskName%

[SourceDisksFiles.x86]
ISCTD.sys=1

[SourceDisksFiles.amd64]
ISCTD64.sys=1

[DestinationDirs]
DefaultDestDir = 12 ; drivers

[ControlFlags]
ExcludeFromSelect=*

[Manufacturer]
%Intel% = Intel,NTamd64

[Intel]
; DisplayName Section DeviceId
; ----------- ------- --------
%GenericISCT.DeviceDesc%=GenericISCT_Inst, ACPI\INT33A0

[Intel.NTamd64]
; DisplayName Section DeviceId
; ----------- ------- --------
%GenericISCT.DeviceDesc%=GenericISCT_Inst.NTamd64, ACPI\INT33A0

Since your notebook has a TPM 1.2 device, were you able to do an in-place upgrade to W11, or did you have to clean install W11?

I had to clean install W11 on my HP 350 G1 notebook which has no TPM and an Intel i3-4005U processor.

It works great.  I just had to use a W10 IDT audio driver from the HP 242 G2 notebook model so I could get better audio quality.

[gomyway]

I was curious whether Win11 would work on the 840. Yes, TMP and the CPU are the problem on the hardware side and it is a clean install. The Rufus tool can eliminate this query when creating a bootable stick. The USB stick created, Iso Win11 Pro on it (my old SSD, Samsung, has Win10 pro on it). Tried whether the stick boots, was the case and ordered a Crucial MX500 for 50 € from A <> Z. SSD exchanged, booted and Win11 Pro has been installed without errors and has also activated (except for that in the device manager). So I can use my Win10 system again at any time by changing the SSD. My ASUS ROG 17.3 "with I7 as the 7th Gen. is also not suitable. Will certainly also be processed like the 840. Only the Pro allows you to create an offline account. One more reason to try. In the setup of Win11 I could have chosen the upgrade from 10 to 11 (old things would then have been leased in windows.old). I don't know if it would have worked. I wanted a clean install.

[Paul_Tikkanen]

I was curious if the notebook having a TPM would take the in-place upgrade.

I have a Dell Optiplex 7020 desktop PC (TPM 1.2 & Intel 4th gen core processor), and after making the below registry change and using the Rufus tool to create the W11 bypass hardware checks installer, I was able to open the installer in Windows, double click on the setup application, and the PC would have upgraded to W11.

How to Bypass TPM and CPU Requirements for Windows 11 Upgrade on Unsupported PC - HELLPC

I did not want to proceed with that PC, because my wife uses it.

I've upgraded 8 other unsupported PCs to W11, and they all work great.

I had to clean install W11 on 5 of them (because some go back as far as 2008), but I was able to do the in-place upgrade to W11 on 3 of them.  Dell Optiplex 7050, HP Stream 11 Pro G4, and a HP Thin Client t630.

All 3 had TPM 2.0 security devices, but none of the processors were supported (Intel and AMD 7th gens).

You may want to try the in place upgrade on your Asus, if it has a TPM 2.0 device.

[gomyway]

Yes, my ASUS has TMP2.0, only the CPU is the "Problem". I checked that with a tool. But good to know that someone has already had real experiences here, and that they are also sharing them here. Thank you for that and that is what the forum is for. I will first get my 840 ready for the next few days (what still needs to be done in terms of programs) and only then will the ASUS have to believe in it. I have to have a system running.

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.

[Paul_Tikkanen]

Hi:

I thought you may be interested in this new find...

Now there is an easier way some guy developed to do an in-place upgrade to W11 on just about any PC.

Windows 11 Upgrade Hack on Any Hardware | Dong Knows Tech

No registry changes needed.  No need to create installation media.

I used this procedure today to do an in-place upgrade an ancient HP 6930p notebook to W11, and I was able to keep my old Office 2010 Starter program that came with the notebook when it had W7 on it, along with the rest of my programs, files and settings.

The notebook met none of the enhanced W11 hardware requirements.