diagnostica hardware

[1947luciano]

Scusateper la lingua. Ad unma scansione con pc hardware diagnostics mi da  un  errore che non so dove andare a cercarlo.

GGF7HK-6GJ9JN-MFPX1F_60UF13   Questo è l'errore. A cosa si riferisce?

grazie per l'eventuale attenzione

[danny-r]

@1947luciano

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[iomare · Accepted solution]

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@1947luciano wrote:

Scusateper la lingua. Ad unma scansione con pc hardware diagnostics mi da  un  errore che non so dove andare a cercarlo.

GGF7HK-6GJ9JN-MFPX1F_60UF13   Questo è l'errore. A cosa si riferisce?

grazie per l'eventuale attenzione

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Translation: Excuse me for the language. During a hardware diagnostics scan I got an error and don't' know where to find the meaning. What is the error? What does it mean?

Hi @1947luciano 

The code refers to the hard drive has failed the quick test and needing to be replaced. Here is a small guide:

So what you need is a 2.5" SATA3 hard drive (max 2TB because of the thickness of drive). You can get from your preferred brand such as Seagate, WD...

Example:

https://www.amazon.com/Seagate-Barracuda-2-5-Inch-Internal-ST2000LM015/dp/B01LYNQXCP/ref=sr_1_4?ie=U...

or you could opt for a 2.5" SATA3 SSD which would improve the everyday performance of the PC

Example:

https://www.amazon.com/Samsung-Inch-Internal-MZ-76E1T0B-AM/dp/B0781Z7Y3S/ref=sr_1_1?s=electronics&ie...

On page 46 of the service manual you can see the steps to replace drive:

http://h10032.www1.hp.com/ctg/Manual/c03593041

You will need to reinstall the OS on the drive, either by using recovery disks, migrating a backup image or by downloading media creation tool from Microsoft on different PC running and creating a bootable pendrive with the OS on it on a different computer. (there is an explanation on the Microsoft web page on how to create the pendrive) Windows will automatically activate once installed and connected to the Internet.

https://www.microsoft.com/it-it/software-download/windows10

If you choose this option you will need to use the pendrive to perform a clean install of Windows 10. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off the PC by holding the power button. Press the power button and immediately keep pressing ESC  until the startup menu appears and then press F9 and choose the pendrive in the boot menu. Once it boots from pendrive follow the procedure to install Windows.

When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times. Once completely updated you can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on the HP support page for your product.

https://support.hp.com/us-en/product/hp-pavilion-g6-2200-notebook-pc-series/5296082/model/5322148/ma...

 I recommend installing HP support assistant which will help to keep drivers up to date and much more. Here you can download latest version

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

Hope it helps,

David

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