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HP Recommended
Microsoft Windows 10 (64-bit)

Please Help !!  I can't disable the stupid Synaptics Clickpad.  Everytime I try to use my laptop everytime I touch the touchpad  it's making the dispaly larger and smaller. My wife and I both have Pavilions and it's driving us both crazy. 

I disable the Multifinger gestures, apply it and the next time I open the laptop cover it's enabled again. I tried deleting the current Profile and saving it but that doesn't healp either. 

How do I stop this thing from turning itself on???

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Please try

 

(a) Open Control Panel,

(b) Select Mouse,

(c) Select Synaptics .. tab,

(d) Tick Disable internal ....

(e) Click Apply/Ok

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

4 REPLIES 4
HP Recommended

Hi,

 

Please try

 

(a) Open Control Panel,

(b) Select Mouse,

(c) Select Synaptics .. tab,

(d) Tick Disable internal ....

(e) Click Apply/Ok

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Reply worked great. Thank you.

HP Recommended

Kudos?? Afraid not. As soon as the computer is restarted, the problem returns. What can be done to permanently disable the clickpad?

HP Recommended

I found that having read every question and reply in this chain (and a few others going back a few years), that nothing worked for me. No sign of any of the options and tapping the white dot did not turn it orange. Eventually though with some help I realised that for my hp zbook 14 the touchpad was working without the device driver installed. Installing the driver made all the options available that I'd not found before and tapping the white dot worked (had to reboot a few times after but all good now). So sometimes things work without drivers and so you cannot disable what is not there.

 

For HP see http://support.hp.com/us-en/drivers

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.